Dear Valued Clients and Partners,
As the 2026 Chinese Spring Festival (Year of the Horse) draws near, we’re writing to inform you of our holiday schedule to ensure smooth communication and minimize any impact on your projects.
Our company will be on holiday from February 14 to February 23, 2026, totaling 10 days of rest. During this period, our production line will be temporarily suspended. This break is for our team members to step away from work, reunite with their families, and enjoy this important traditional festival that carries the meaning of reunion and new beginnings.
But please rest assured—our export sales team won’t be fully offline. To keep supporting your business, they will work remotely via email, WhatsApp, and our Google Independent Site’s online consultation channel, ready to assist you with any needs at any time. We understand that your building insulation projects cannot afford delays, so we’re committed to maintaining unobstructed communication throughout the holiday.
If you have any questions about our products—including glass wool rolls (suitable for exterior wall and roof insulation), insulation boards (ideal for steel structure and industrial pipeline insulation), or custom orders tailored to your project requirements—our team will get back to you within 24 hours. No matter the size of your inquiry, we’ll treat it with the same attention to detail as always, ensuring your project progresses smoothly without any interruptions.
We will resume full operations on February 24, 2026. On that day, we will restart the production line immediately, restore all shipping arrangements, and prioritize processing all pending orders and inquiries. Our team will work at full capacity to catch up on any work during the holiday, ensuring you receive the fastest and most professional service.
Thank you so much for your understanding during this holiday period, as well as your long-term trust and sincere cooperation over the years. Your support is the driving force behind our growth, and we truly value every partnership we’ve built with you.
Wishing you and your family a happy Spring Festival, with immediate success in the Year of the Horse and booming business in the new year! We look forward to continuing to support your projects and achieving mutual success together after we resume operations.
Best Regards,
IKING Service Team